Terms and Conditions

1 Eligibility

• You must be at least 18 years old to register on this platform.
• Only legal representatives or authorized personnel of a business entity may register a listing.
• By registering, you confirm that you have authority to represent the business you are listing.

2 Acceptable Use

You agree not to:

• Register the same business entity more than once, regardless of variations in name, email, or contact details
• Use the service for illegal, fraudulent, or misleading activities
• Attempt unauthorized access to other accounts or system data
• Disrupt or interfere with the platform's integrity or performance
• Scrape, harvest, or extract data in bulk without written consent

3 Listing Accuracy

• All information submitted must be truthful and current.
• You are responsible for updating contact details, addresses, and other business information when they change.
• East African Directory is not liable for consequences arising from inaccurate or outdated listings.

4 Multi-Country Listings

If your business operates under the same name across multiple countries and you need the registration to reflect in those countries, please contact us — we'll assist with the correct setup rather than having you create duplicate records.

5 Account Recovery & Ownership Claims

If you lose access to your account or need to claim ownership of an existing listing, we will require you to verify your identity and authority. You must furnish:

• Certified company or organization registration certificate
• National IDs of directors or authorized signatories
• Passport photos of directors
• Current trading licence

We reserve the right to request additional documentation at our discretion. Fraudulent ownership claims will be reported to the relevant authorities.

6 Account Termination

We reserve the right to suspend or permanently remove listings and accounts that violate these Terms, without prior notice. You may also delete your own account at any time by contacting us.

7 Intellectual Property

The East African Directory name, logo, design, and underlying platform belong to Neptunes Solutions Limited or its licensors. You may not copy, reproduce, or redistribute any part of the platform without written permission.

8 Data Ownership

You retain ownership of the business information you submit. By listing with us, you grant East African Directory a non-exclusive licence to display, index, and distribute that information through the directory and its partners for the purpose of connecting you with potential customers.

9 Limitation of Liability

East African Directory and Neptunes Solutions Limited shall not be liable for indirect, incidental, or consequential damages arising from your use of this service, including loss of business or revenue resulting from inaccurate listings or service unavailability.

10 Governing Law

These Terms are governed by the laws of Uganda and applicable East African Community regulations. Any disputes shall be subject to the jurisdiction of Ugandan courts unless otherwise agreed in writing.

11 Contact

If you have questions about these Terms: