Privacy Policy

1 Our Commitment

                Plain English summary: We do not sell your data. Your business information
                is listed publicly so visitors can find you — that's the point of a directory.
                Everything else stays with us.
            

East African Directory is committed to protecting your privacy. This policy explains how we collect, use, store, and protect personal data when you use this website or list a business with us.

This policy is compliant with the Uganda Data Protection and Privacy Act, 2019 and generally accepted data protection principles within the East African region.

2 Information We Collect

Information you provide

Business name, address, phone number, email, and website
Account credentials (email and password for registered users)
Contact form submissions (name, message, phone number)

Information collected automatically

Browser type, version, and language
Device type and operating system
Pages visited and duration of visit
Approximate location (country/region level, on consent)
IP address and referral source

Automatic data is collected via cookies and third-party analytics tools including Google Analytics.

3 How We Use Your Information

To display your business listing to visitors of this directory
To manage your account and listing
To respond to your enquiries and support requests
To send service-related communications (no spam)
To improve site performance, security, and user experience
To comply with legal and regulatory obligations

4 Data Sharing

We do not sell your personal data. Full stop.

Business contact information you submit (address, phone, email, website) is displayed publicly — this is the core function of a business directory and is done with your consent at the point of registration.

Data may only be shared with:

Trusted service providers (hosting, payment processing, email/SMS gateways) under data processing agreements
Law enforcement or regulators where required by applicable law

5 Cookies & Tracking

We use the following types of cookies:

Essential cookies: Required for login sessions and site functionality
Analytics cookies: Google Analytics, to understand how visitors use the site
Advertising cookies: Google AdSense, for displaying relevant ads

You can control or disable cookies through your browser settings. Disabling certain cookies may affect site functionality.

6 Data Storage & Security

Your data is stored on secure servers and we apply reasonable technical and organizational safeguards to prevent unauthorized access, loss, or misuse. No method of transmission over the internet is 100% secure; we continuously work to improve our security practices.

7 Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and associated data
Withdraw consent for data processing where applicable
Lodge a complaint with a data protection authority

To exercise any of these rights, contact us.

8 Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When your account is deleted, your data is removed within a reasonable period.

9 Policy Updates

We update this policy from time to time. We'll always display the effective date at the top of this page. Continued use of the directory after updates constitutes acceptance of the revised policy.

10 Contact Us

If you have questions about this Privacy Policy:

Email us at info@eastafricandirectory.com or use our contact form. We aim to respond within 48 hours.